tk Responsible Gaming
Betting is entertainment — knowing its limits and staying in control is what responsible gaming means. tk always puts player protection first.
Why responsible gaming matters
Betting should be fun — not a burden.
tk believes gaming is enjoyable only when it is controlled and done with awareness. As noted on our About Us page, tk operates solely as an entertainment service — and accordingly, we care about every player's well-being. Casino or sports betting should never be seen as an alternative source of income.
Winning is never guaranteed in betting. The most dangerous mindset is chasing losses by placing bigger bets to recover them. Stay within your budget, and take a break if you lose.
Our Terms and Conditions clearly state that no one under 21 may open an account or place bets at tk. This restriction is strictly enforced.
Age limit strictly enforced
The minimum age to create an account and take part in any betting activity at tk is 21. Proof of age is required during identity verification. Gambling by minors is illegal and harmful to mental health.
Stay in control
tk offers players several self-control and protection tools.
Set a deposit limit
Set your own maximum on how much you deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately.
Session time limit
Decide in advance how long you will play in one session. When the time is up, you will be automatically warned or logged out.
Account cooldown
If you want to take a break for a few days, temporarily suspend your account for a set period — from 24 hours to several weeks.
Self-exclusion
If you feel your gaming habits are going out of control, contact tk's 24/7 live chat — long-term self-exclusion requests are accepted.
Activity history
View your betting and deposit history. Reviewing your own spending patterns is the first step toward awareness.
Talk to the support team
For any concern or difficult situation, the tk support team is available 24/7 in both Bengali and English.
Warning signs of problem gaming
If you notice any of these behaviours, take a break right away and seek support.
Betting beyond your budget or with borrowed money
Repeatedly increasing bets in an attempt to recover losses
Hiding your gaming activity from family or friends
Neglecting work, studies, or family time to focus on betting
Feeling restless or anxious when you cannot play
Using betting to escape problems in daily life
Ask yourself
Answer these questions honestly.
If you answer "yes" to even one question, talk to the tk support team or let someone in your family know.
Where to get help
Get help from the right place before things get worse.
tk live chat and email
The tk support team is available in both Bengali and English, 24 hours a day, 7 days a week. For self-exclusion, setting limits, or any concern, contact us directly via live chat or email: [email protected]
Family and close ones
Talk openly with a family member or trusted friend. Support from loved ones is the most powerful resource on the path to recovery. There is no shame in telling your family — it takes courage.
Professional advice
Speaking with a mental health specialist or counsellor is an effective step. Many hospitals and mental health service centres in Bangladesh offer this kind of support.
What parents should do
Stay alert if there are underage members in your household.
- Keep your devices password-protected and locked so minors cannot gain access.
- Use parental control software on shared family devices.
- Keep your bKash, Nagad, Rocket, or bank account details secure.
- Have open conversations with teenage family members about the harms of gambling.
- If you have concerns, email tk support — action will be taken promptly.
Build healthy gaming habits
Following a few simple rules keeps betting enjoyable at all times.
- Set a monthly entertainment budget in advance and make a firm decision not to go beyond it.
- Take regular breaks whether you win or lose.
- Avoid placing bets when you are feeling down, angry, or frustrated.
- See betting as entertainment only, never as a way to earn money.
- You can find more information about responsible gaming on our FAQ page.
Data protection and privacy
When you contact tk for self-exclusion or to set limits, that information is kept completely confidential. Our Privacy Policy explains how personal data is collected, stored, and used.
tk's systems are secured with SSL encryption. Your account details, transaction history, and support conversations are all kept safe and are not disclosed to third parties.
Any responsible gaming request — such as self-exclusion or account suspension — is held only by tk's internal team and is not used for any purpose beyond improving the service.
Responsible Gaming — FAQ
Answers to frequently asked questions.